1. Western Aluminium (Pty) Ltd is a business in the metal industry that manufactures DIY Galvanized Steel Carport kits and Aluminium Security gates and barriers.

2. Delivery policy

Subject to availability and receipt of payment, requests will be processed within 7 – 10 working days and delivery confirmed by way of email, phone, SMS or WhatsApp

3. Export restriction (Optional)

The offering on this website is available to South African clients only.

4. Return and Refunds policy

The provision of goods and services by Western Aluminium (Pty) Ltd is subject to availability. In cases of unavailability, Western Aluminium (Pty) Ltd will refund the client in full within 30 days. Cancellation of orders by the client will attract a 10 % administration fee of the item purchase price.

Custom made products, other than those offered on our website: www.westernaluminium.co.za, cannot be returned for refund

5. Customer Privacy policy

Western Aluminium (Pty) Ltd shall take all reasonable steps to protect the personal information of users. For the purpose of this clause, "personal information" shall be defined as detailed in the Promotion of Access to Information Act 2 of 2000 (PAIA). The PAIA may be downloaded from:

http://www.polity.org.za/attachment.php?aa_id=3569 .

6. Payment options accepted

Payment may be made via Visa and MasterCard.

7. Card acquiring and security

Card transactions will be acquired for Western Aluminium (Pty) Ltd via PayGate (Pty) Ltd who are the approved payment gateway for all South African Acquiring Banks. PayGate uses the strictest form of encryption, namely Secure Socket Layer 3 (SSL3) and no Card details are stored on the website. Users may go to www.paygate.co.za to view their security certificate and security policy.

8. Customer details separate from card details

Customer details will be stored by Western Aluminium (Pty) Ltd separately from card details which are entered by the client on PayGate’s secure site. For more detail on PayGate refer to www.paygate.co.za.

9. Merchant Outlet country and transaction currency

The merchant outlet country at the time of presenting payment options to the cardholder is South Africa. Transaction currency is

South African Rand (ZAR).

 

 10. Responsibility

Western Aluminium (Pty) Ltd takes responsibility for all aspects relating to the transaction including sale of goods and services sold on this website, customer service and support, dispute resolution and delivery of goods.

11. Country of domicile

This website is governed by the laws of South Africa and Western Aluminium (Pty) Ltd chooses as its domicilium citandi et executandi for all purposes under this agreement, whether in respect of court process, notice, or other documents or communication of whatsoever nature.

12. Variation

Western Aluminium (Pty) Ltd may, in its sole discretion, change this agreement or any part thereof at any time without notice.

13. Company information

This website is run by Western Aluminium (Pty) Ltd based in South Africa trading as

Western Aluminium & Steel and with registration number 2015/396423/07

14. Western Aluminium (Pty) Ltd contact details

Company Physical Address: 6 Esso Road, Montague Gardens, Milnerton 7441

Email: etienne@westalu.co.za Telephone: 0716412939